vendredi, avril 20, 2007

team exercice

we have chosen the Kube hotel in Paris. It's a 4 star hotel very design and modern which don't have any reseller sites for the moment. The reservation can be done on the website of the hotel.
  • clientele : fashion and healthy, international, business travellers
  • average prices : single and double room average 280 euros
  • suites average 525 euros
  • facilities : very fashion and design bar, restaurant, ice bar
  • objectives : occupation rate 40% for the moment, want to increase it

3 resellers :

http://www.avantgardehotels.com

Who is the target customer group for the reseller site :

  • fashion,
  • looking for a unique and stylish experience

-What is the ‘reach’ of the site, how do you know :

  • GDS,
  • worldwide,
  • all written on the website

-What is the hotel ‘image’ projected by the site, what types of hotels are listed :

  • the image and the concept of the hotels are exactly respected
  • design,
  • lot of well classified information,
  • lot of pictures representing all the services of the hotels,
  • luxurious,
  • trendy,
  • 4 and 3 stars hotels only

-Distribution – what types of marketing programs are offered to participating hotels :

  • highlight of the new affiliate hotels,
  • highlight of the best hotel of the month,
  • map of the world,
  • easy to book and to go through,
  • well targeted to a specific type of clientele

-Distribution – are affiliate programs offered, if yes – what are the affiliate benefits :

  • link with boutique hotels
  • link with other hotels not affiliate to the website,
  • link with partners (marketing site, car rental sites, ...)

  • benefits : the client can book a whole travel on this site and make comparison with other hotels

http://www.hoteladvisor.com/

Who is the target customer group for the reseller site :

  • all type of clientele (hugh discount)
  • worldwide
  • open with East Europe countries

-What is the ‘reach’ of the site, how do you know :

  • distributed by travel agencies,
  • corporate and individual clients,
  • written on the site

-What is the hotel ‘image’ projected by the site, what types of hotels are listed :

  • very basic design,
  • rates not clearly explained,
  • all types of hotel are represented

-Distribution – what types of marketing programs are offered to participating hotels :

  • coporate booking,
  • testimonials,
  • easy to use,
  • clients can book a whole travel

-Distribution – are affiliate programs offered, if yes – what are the affiliate benefits :

  • a link for each country,
  • link with hotel and flats to rent,
  • link with partners (airlines, car rental company),

benefits : Extended offer, Well-developed and versatile hotel offer, Availability, Competitive prices and clear price condition

http://www.laterooms.com/

-Who is the target customer group for the reseller site :

  • all type of clientele (from star hotel to B&Bs)
  • business and leisure travellers,
  • more for Brisith citizen

-What is the ‘reach’ of the site, how do you know :

  • based in England,
  • worldwide

-What is the hotel ‘image’ projected by the site, what types of hotels are listed :

  • not clear,
  • easy to locate the hotel with maps,
  • small presentation,
  • basic but aimed to the essential,

-Distribution – what types of marketing programs are offered to participating hotels :

  • ecopolicy : advice to take care of the environnement,
  • testimonials,
  • aimed,
  • booking online or by phone 24h/24,
  • hugh investment to attract new customers,
  • 350 000 users,
  • low commission rate 15%

-Distribution – are affiliate programs offered, if yes – what are the affiliate benefits :

  • comparative sites,
  • specific sites on towns,
  • tourism office sites

benefits : good for the client because he gets in advance information about the location of the hotel

Conclusion :

we choose the first reseller http://www.avantgardehotels.com/ because its the one which corresponds the best with our attendees. It will give the right image of the hotel we want to provide.

Fabrizio Ferrara

Aurélie Ciais

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